20 Year LIFETIME LIMITED WARRANTY. Bathtubs, wall tile, and fiberglass fixtures are warranted for a period of Twenty Years (20 Years), against peeling or other failure of adhesion of the refinishing materials. Bathroom sinks are warranted for a period of 7 years against failures of adhesion. The following conditions will void your warranty:
BathArt Refinishing MUST BE NOTIFIED WITHIN TEN DAYS OF THE DAMAGE TO REPAIR BEFORE IT GETS WORSE. If your coating gets a chip and you fail to call us, it may eventually peel causing us to have to refinish a larger portion of the fixture or possibly the entire fixture at your expense, so please call us at the first sign of damage.
Travel charges will apply if the fixture is located out of operating area. If any problems occur, please notify us right away so we can take care of it ASAP.
CLEANING INSTRUCTIONS : use only non-abrasive, liquid cleaners on your new surface. Spray cleaners such as Scrubbing Bubbles or Fantastic Bathroom which do not contain abrasives, or chlorine and are safe to use on refinished surfaces. For best results, spray the surface and let it penetrate three minutes before wiping. 409 also works really well.
COLOR : The standard colors that BathArt Refinishing uses is China White Almond or Bisect. If you would rather have a different color other, we must be notified in advance so we can order the color for you. The cost for a special order color is $45. If we refinish your fixture in one of the mentioned colors, and you do not like the color, we will refinish the fixture to a color that you specify and must approve of at a cost of $45 + ½ of the regular price of refinishing that fixture, as we essentially have to do the job over again.
PLUMBING : Our technicians are not plumbers. They are not licensed, equipped, trained or authorized to do plumbing. The only fixtures we will attempt are the overflow and the drain, and we do not guarantee drain removal, sometimes a plumber has to be called out if the drain hasn’t been replaced in over five years.
CURE TIME : The fixture must cure for at least 24 hours AFTER the job is complete. Please do not use the fixture during this time even if it seems dry to the touch! Final cure time can take up to seven days.
TERMS: Payment due at the completion of the job.
TRANSFER OF WARRANTY : warranty is transferable within the first year. The new owner must understand and abide by these conditions in order for BathArt. to maintain the warranty.